Privacy Policy

This Privacy Policy explains how your personal data is collected, used, and shared when you visit or make a purchase from 5to9style ("we," "us," or "our").

1. INFORMATION WE COLLECT

Device Information:

When you visit our website, we automatically collect certain details about your device, including your web browser, IP address, time zone, and installed cookies. Additionally, we track the pages or products you view, the websites or search terms that referred you, and how you interact with our site.

We use the following technologies:

  • Cookies: Data files stored on your device. For more, visit www.allaboutcookies.org.
  • Log Files: These track actions on the site and collect data such as IP address, browser type, ISP, and timestamps.
  • Web Beacons/Tags/Pixels: These help us understand browsing behaviour on the site.

Order Information:

When you make or attempt a purchase, we collect your name, billing and shipping addresses, payment details (including card numbers), email address, and phone number.

We may also collect cart information to send cart reminders via SMS. This does not include text opt-in data or consent, which is never shared with third parties.

2. HOW WE USE YOUR INFORMATION

We use your Order Information to:

  • Fulfil your orders (e.g., process payments, arrange shipping, provide invoices).
  • Communicate with you.
  • Screen for fraud.
  • Provide personalised marketing (only with your consent).
  • We use Device Information to:
  • Identify fraud and potential risks.
  • Analyse and improve website functionality and marketing campaigns.

3. SHARING YOUR INFORMATION

We share your Personal Information with trusted third parties to help us operate our business. For example, we use Google Analytics to understand website usage. Learn more at Google Privacy Policy or opt out via Google Analytics Opt-Out.

We may also share your data to comply with legal obligations or protect our rights.

4. BEHAVIOURAL ADVERTISING

We may use your data to serve targeted ads. To opt-out:

5. DO NOT TRACK

Please note we do not modify data collection when we detect a Do Not Track signal.

6. YOUR RIGHTS

If you are a UK or EU resident, you have rights under GDPR, including the right to access, update, or delete your data. Contact us to exercise these rights. Please note that your data may be transferred outside the EU, including to the USA and Canada.

7. DATA RETENTION

We retain your Order Information unless you request deletion.

8. POLICY CHANGES

We may update this policy to reflect legal or operational changes. Please review it periodically.

9. CONTACT US

For questions or complaints, please email us at cs@5to9style.com.